My lord, Buddy was handsome. He appeared on the kill lists on the evening of July 13th and someone stepped up to save him, entering a hold for him in New York City Animal Care and Control’s online rescue system.
NYCACC Executive Director Julie Bank is trying to blame the failures of the new computer system on “user error” – but even if the system worked as claimed (which I believe I have adequately demonstrated that it does not), it would still be clunky and awkward to use. When I place an order on Amazon I have no doubt that my order has gone through: I am immediately emailed a receipt. I have an order number and tracking information. I don’t have to email my receipt back to Amazon’s sales team to make sure they’re aware of my order. I don’t have to wonder if my item will be killed prior to shipping. I don’t think it’s too much to ask that an online rescue system for an animal be at least as straightforward and reliable as the site I order my underwear from.
Was Buddy’s life as important as an Amazon order?